smjili Terms and Conditions – What You Agree to When You Play

To use smjili, you must be at least 21 years of age and a resident of the Philippines or accessing the platform from a jurisdiction where online gaming is permitted under applicable law. By registering, you confirm that all information you provide — including your name, date of birth, and contact details — is accurate and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately at [email protected] so that appropriate action can be taken. smjili reserves the right to request identity verification documents at any time to confirm eligibility and comply with applicable regulations. Accounts found to belong to ineligible users will be closed and any pending balances handled in accordance with our internal review process.

All transactions on smjili are conducted in Philippine pesos (PHP). Deposits are processed through supported local payment channels including GCash and Maya, and funds are generally credited to your account promptly upon successful payment confirmation. Withdrawals are subject to identity verification and may require you to have completed at least one deposit using the same payment method you intend to withdraw to. smjili does not charge platform fees on standard deposits or withdrawals, though your payment provider may apply their own transaction charges. Minimum and maximum transaction limits apply and are displayed at the point of transaction within your account. Any attempt to use the platform for money laundering, fraudulent chargebacks, or other financial misconduct will result in immediate account suspension and may be reported to relevant authorities. For detailed guidance on how deposits and withdrawals work, visit the FAQ page.

All games available on smjili — including slots, live casino tables, and fish shooting games — are governed by their individual game rules, which are displayed within each game interface before play begins. Outcomes in all games are determined by certified random number generation or, in the case of live dealer games, by the physical actions of a real dealer streamed in real time. Players are expected to engage with games in good faith and must not use any software, script, bot, or automated tool to gain an unfair advantage over the platform or other players. Any attempt to exploit software bugs, glitches, or errors in game logic must be reported to [email protected] immediately; exploiting such errors for financial gain is a breach of these Terms and may result in account suspension and forfeiture of winnings. smjili reserves the right to void any bets or game rounds that are found to have been affected by a technical error, and affected players will be notified accordingly. The platform is intended for entertainment purposes only, and no game outcome is guaranteed or predictable. If you have questions about how a specific game works, the FAQ page provides guidance on the most common game-related queries.

Users of smjili are prohibited from engaging in any activity that violates applicable Philippine law or the laws of the jurisdiction from which they are accessing the platform. You must not attempt to access another player's account, interfere with the platform's technical infrastructure, or engage in any form of collusion with other players to manipulate game outcomes. The use of multiple accounts to circumvent bonuses, promotions, or account restrictions is strictly prohibited and will result in all associated accounts being permanently closed. You must not upload, transmit, or otherwise introduce any malicious code, virus, or harmful data to the platform or its systems. Harassment, abusive language, or threatening behaviour directed at smjili staff or other users through any communication channel is grounds for immediate account termination. smjili monitors platform activity to detect and prevent prohibited conduct, and any confirmed violation may be referred to law enforcement or regulatory bodies where required. Players who become aware of prohibited conduct by other users are encouraged to report it to [email protected].

smjili is committed to promoting responsible gaming among all Filipino players and provides tools and information to help users maintain healthy gaming habits. If you feel that your gaming activity is becoming difficult to control, we strongly encourage you to review the guidance available on our Responsible Gaming page, which outlines practical steps you can take to manage your play. Players may request a temporary or permanent self-exclusion by contacting [email protected], and such requests will be processed promptly with the account restricted from further play during the exclusion period. smjili does not permit self-excluded players to create new accounts during an active exclusion period, and any attempt to do so will result in the new account being closed. We also encourage players to set personal deposit and session limits as a proactive measure, and our support team can assist with this process. Gaming should remain an enjoyable leisure activity, and smjili takes its responsibility to support player wellbeing seriously. If you are concerned about your own or someone else's gaming behaviour, please reach out to us or consult a professional support service.

smjili provides its platform on an "as available" basis and does not guarantee uninterrupted access to any game, feature, or account function at all times. The platform may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances beyond our reasonable control, and smjili will not be liable for any losses arising from such unavailability. To the fullest extent permitted by applicable law, smjili's total liability to any player in connection with their use of the platform shall not exceed the net deposits made by that player in the thirty days preceding the event giving rise to the claim. smjili is not responsible for any loss of data, loss of profits, or indirect or consequential damages arising from your use of or inability to use the platform. Nothing in these Terms limits smjili's liability for fraud, gross negligence, or any other liability that cannot be excluded under Philippine law. These Terms do not affect any statutory rights you may have as a consumer under applicable Philippine consumer protection legislation. If you have a complaint or dispute, please contact [email protected] in the first instance so that we can attempt to resolve the matter directly.

smjili reserves the right to update or amend these Terms and Conditions at any time, and the most current version will always be available on this page with the effective date noted at the top. Continued use of the platform after any changes have been published constitutes your acceptance of the revised Terms. Where changes are material, we will make reasonable efforts to notify registered players via the contact details associated with their account. It is your responsibility to review these Terms periodically to stay informed of any updates that may affect your use of the platform. If you do not agree with any revised Terms, you should stop using smjili and may request account closure by contacting [email protected]. Historical versions of these Terms are not archived publicly, but may be provided upon request for reference purposes. Questions about any specific clause in these Terms can be directed to our support team, who will respond in Philippine English.